{"id":24,"date":"2026-11-13T21:51:23","date_gmt":"2026-11-13T21:51:23","guid":{"rendered":"https:\/\/pingdeal.be\/retractation\/"},"modified":"2026-11-13T21:51:23","modified_gmt":"2026-11-13T21:51:23","slug":"retractation","status":"publish","type":"page","link":"https:\/\/pingdeal.be\/nl\/retractation\/","title":{"rendered":"Se r\u00e9tracter d\u2019un achat"},"content":{"rendered":"<p>Vous disposez de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour vous r\u00e9tracter, sans avoir \u00e0 vous justifier. Utilisez le formulaire de contact ci-dessous en choisissant le sujet \u00ab Retour ou remboursement \u00bb et en pr\u00e9cisant l\u2019article concern\u00e9 : un e-mail vous r\u00e9pondra rapidement.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f17-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"17\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/nl\/wp-json\/wp\/v2\/pages\/24#wpcf7-f17-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/nl\/wp-json\/wp\/v2\/pages\/24#wpcf7-f17-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"17\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f17-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label>Votre nom<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label>\n<\/p>\n<p><label>Votre e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label>\n<\/p>\n<p><label>Num\u00e9ro de commande (facultatif)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span><\/label>\n<\/p>\n<p><label>Sujet<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-subject\"><option value=\"\">Choisissez un sujet<\/option><option value=\"Question sur un produit\">Question sur un produit<\/option><option value=\"Suivi de commande\">Suivi de commande<\/option><option value=\"Retour ou remboursement\">Retour ou remboursement<\/option><option value=\"Autre\">Autre<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label>Votre message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"rgpd\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"rgpd\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J\u2019accepte que mes donn\u00e9es soient utilis\u00e9es pour r\u00e9pondre \u00e0 ma demande (voir la politique de confidentialit\u00e9).<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"43\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"nl\"\/><\/form>\n<\/div>\n\n<h2>Avant de renvoyer l\u2019article<\/h2>\n<p>L\u2019article doit \u00eatre non utilis\u00e9 et dans son emballage d\u2019origine. Apr\u00e8s votre demande, renvoyez-le \u00e0 l\u2019adresse indiqu\u00e9e sur la page <a href=\"\/nl\/retours-et-remboursements\/\">Retours et remboursements<\/a>. Les frais de renvoi sont \u00e0 votre charge.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vous disposez de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour vous r\u00e9tracter, sans avoir \u00e0 vous justifier. Utilisez le formulaire de contact ci-dessous en choisissant le sujet \u00ab Retour ou remboursement \u00bb et en pr\u00e9cisant l\u2019article concern\u00e9 : un e-mail vous r\u00e9pondra rapidement. Avant de renvoyer l\u2019article L\u2019article doit \u00eatre non [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":0,"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"wp:attachment":[{"href":"https:\/\/pingdeal.be\/nl\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}